3 Heads Smoke Shop (“3 Heads,” “we,” “us”) is committed to making https://www.3headssmokeshop.com usable by as many people as possible, including people with disabilities. We want everyone who browses our products and places an order for in-store pickup, drive-thru, or local delivery to have a clear and independent experience.
Our commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the widely recognized standard for accessible websites. These guidelines explain how to make web content more accessible to people with a broad range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological needs.
Measures we take
We build and maintain this site with accessibility in mind, including:
- Keyboard navigation— interactive elements such as menus, buttons, and the cart and checkout flow are reachable and operable with a keyboard.
- Visible focus states— links and controls show a clear focus indicator so you can see where you are on the page.
- Text alternatives— meaningful images include descriptive alt text, and decorative images are hidden from assistive technology.
- Color contrast— we choose text and background colors that aim to meet AA contrast ratios for readability.
- Resizable text— the layout is responsive and supports browser zoom and larger text sizes without loss of content.
- Screen-reader support— we use semantic HTML, descriptive labels, and ARIA attributes so that screen readers can announce content, controls, and status messages accurately.
Ongoing improvement
Accessibility is an ongoing effort. We regularly review the site, test with assistive technologies, and work to fix issues as we find them. As we add features and update content, we strive to maintain and improve the experience for all visitors.
Third-party content
Some parts of our experience rely on third parties — for example, online ordering, cart, checkout, and age verification are powered by our online ordering platform, and we use embedded maps and payment tools. We do not control these third-party services and cannot guarantee their accessibility, but we choose partners that take accessibility seriously and we will help you complete your order by other means if you encounter a barrier.
Report a barrier or request assistance
If you have trouble using any part of this site, or you need help placing an order, we want to hear from you. Please contact us and let us know the page or feature involved and the problem you ran into, and we will do our best to provide the information, product, or service you need through an accessible method.
3 Heads Smoke Shop
3145 US Route 20, Ste 205, Elgin, IL 60124
(847) 214-1625
info@3headssmokeshop.com
Last updated: June 6, 2026.